How do I enter refund of a security deposit?
-
Click on any day of the booking in either the
calendar summary1
or the 6-month calendar2.
This will take you to the View Booking page.
- Scroll down to the section labeled "Charges and Refunds".
-
At the bottom of that section on the right, click on the link labeled "Add a Refund",
which will take you to the Add Booking Refund page.
-
Enter the information about the refund you are making.
NOTE: The View Booking page displays all the information about a booking, including
links to various functions related to the booking, such as the ability to enter a payment you have received.
1 To get to the calendar summary, which is only
available if you have more than one property listed, simply click on the Calendar tab.
If you have one property listed, clicking on the Calendar tab will display the 6-month calendar.
2To get to the 6-month calendar, click on
the Calendar tab, and then click on the calendar icon at the far left of the row for the
property whose calendar you would like to access; or click on the Properties tab and then click on the
calendar icon to the right of the property whose calendar you would like to access.
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